hello VIP — Weekly Cashback and Special Benefits Program for Regular Players
At hello, every bet and every spin moves you forward. The VIP program has four tiers — Bronze to Platinum — and each tier comes with weekly cashback and exclusive membership benefits.
hello VIP's Four Tiers and Cashback Rates
The hello VIP program has four distinct tiers. Each tier comes with its own weekly cashback rate. The more active you are, the higher the tier you can reach — and the higher your cashback rate.
Bronze
0.2% Maximum Weekly CashbackSilver
0.5% Maximum Weekly CashbackGold
0.8% Maximum Weekly CashbackPlatinum
1.0% Maximum Weekly CashbackHow Weekly Cashback Protects You
hello VIP cashback is not a bonus — it is a refund based on your net loss for the week. That means your tier's cashback rate is applied to the net loss remaining after subtracting total winnings from total losses for the week.
This arrangement is especially useful for those who regularly play Slots or hello Casino and want something back alongside a consistent gaming experience.
The cashback amount is added to your account every week — automatically, with no extra effort required.
How Weekly Cashback Works
At the end of each week, hello reviews your total betting results for that week. If there is a net loss after subtracting total winnings from total losses, your VIP tier's cashback rate is applied to that amount. The result is credited directly to your account.
There is no separate application needed to receive cashback — the system calculates and pays it automatically at the scheduled time.
If you have no net loss in a given week, no cashback applies for that week — this is entirely a loss-based arrangement.
This is an example only. Actual cashback depends on your tier and your weekly net loss.
How to Move to a Higher VIP Tier
Progression in the hello VIP program is straightforward and practical. There are no specific turnover or deposit requirements — your overall activity and active participation on the site is what matters.
Create an Account and Stay Active
Play games regularly, place bets, and stay active on the site. Your account activity is tracked continuously.
Progress Consistently
As your participation grows over time, the system automatically evaluates your progress. No manual application is needed.
Reach a New Tier
Move from Bronze to Silver, Silver to Gold, and Gold to Platinum. At each new tier, the cashback rate increases and the range of benefits expands.
Enjoy the Benefits
Benefit from the specific weekly cashback rate and exclusive offers available at each tier.
hello VIP Membership Special Benefits
VIP status is not just about cashback — it also comes with additional benefits that enrich your overall gaming experience.
Weekly Cashback
Receive cashback on your net loss each week according to your tier — automatically, with no application needed.
Faster Withdrawals
VIP members generally benefit from faster withdrawal processing. bKash, Nagad, Rocket or Upay — available across all methods.
Exclusive Promotions
VIP members get priority access to special offers and limited-time promotions ahead of regular members.
Priority Support
Support is available 24/7 via live chat and email in both Bengali and English; higher-tier members receive priority responses.
Access to Special Events
Platinum and Gold members receive invitations to selected tournaments and special gaming events.
Enhanced Security and Verification
SSL encryption and secure account management ensure your information and transactions remain protected.
The More You Play, the More You Get
VIP cashback applies across various gaming categories at hello. From Slots to Live Casino, cricket betting to football — all types of activity contribute to your VIP profile.
For those who regularly participate in cricket betting, VIP cashback can become a significant financial benefit — especially during BPL or T20 seasons when betting activity is higher.
Those active in football betting will equally benefit from weekly cashback, making each match season more rewarding.
Total betting activity across all categories is calculated together, so you do not need to track cashback separately for each category.
Join hello VIP and Start Enjoying Benefits Today
Create an account and become part of the VIP program from day one. Bronze to Platinum — your gaming journey determines your path.
Play Responsibly — Cashback is Not a Reason to Play More
Cashback is a Reward, Not an Incentive
hello VIP cashback is a partial return on your losses — it is not intended to encourage you to bet more. Set your budget and time limits in advance and stay within them.
The cashback amount may be small — it is a weekly benefit, not a way to recover losses. Gaming is always for entertainment, not as a source of income.
If you feel that gaming is getting out of your control, please read our responsible gaming page — there you will find information on self-limits and support.
The hello VIP program operates under all applicable terms and conditions. See our Terms and Conditions for details.
